FAQ

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·  Can I have my tickets shipped to an address different than the address on my credit card?

Yes. Enter the address you want the tickets shipped to in the Shipping Address field.

·  What if I want some else to pick up tickets on the night of the show?

You must present a valid ID to pick up tickets at Will Call. For this reason, you may not have someone else pick up your tickets.

·  How do I know my order was placed successfully and I have tickets to the show?

Once your order has been placed, you will receive a confirmation e-mail with the details of your order. The e-mail will contain all the information regarding your purchase, including your row and seat number.

·  Can I refund my tickets?

No. All purchases are non-refundable. In the case of an event cancellation, however, the full amount of your purchase will be refunded to you in a timely manner.

·  Can I cancel for any reason after I place an order?

No. All purchases are non-refundable. Although our sales are final, you have the option to remove tickets from your shopping cart. Your credit card will not be charged until you checkout using our secure checkout.

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·  Will my tickets be shipped to me the same day I order them?

If you chose to have your tickets shipped to you by mail, your order will be processed within 24 hours. Your tickets will be shipped within 48 hours.

·  Can I order tickets for someone else as a gift?

Yes. To order tickets as a gift, proceed with checkout as usual. When the screen prompts you to enter your Shipping Address, enter the address of the person you would like the tickets to go to. Your name does not appear on the tickets, so feel free to send them to yourself and give them as a gift.